Accessibility

Gottwood are committed to improving the experience for d/Deaf, disabled and neurodivergent customers at the festival.

Please read the following page for more information on our onsite facilities and complete our Access Requirement Form to submit your application. 

The deadline for applications is Friday 23rd May

If you would like more information on the access facilities at the event, or have any questions regarding accessibility please email access@gottwood.co.uk

 

2:1 PERSONAL ASSISTANT TICKETS – HOW TO APPLY

We offer a two for one (2:1) ticket scheme for individuals who would be unable to attend the festival without bringing a Personal Assistant. 

Once you have purchased a full price ticket, please complete the Access Requirement Form including your booking reference so that we can link the PA ticket to your booking should your application be successful. 

Access customers who would prefer to submit their application via email rather than using the form provided are welcome to do so at access@gottwood.co.uk.

You’ll be asked to provide evidence in support of your application. This can be the Front page of Disability Living Allowance (DLA), Personal Independence Payments (PIP), Blue Badge or Access Card. Other supporting documents may also be accepted where appropriate. 

The Access team will review all applications and confirm what additional support, if any, will be required on site for each customer. The team can also provide information on the facilities that are available at the festival and answer any questions you may have.

 

ACCESS AROUND SITE

The festival is held in the grounds of the Carreglwyd estate – a green field site – and is a mix of woodland and grassy areas centred around a lake. Please note that the weather conditions can dramatically affect the ground conditions across site, so wherever possible please try to consider what preparations you may need to make and equipment you may need to bring along.

The site is divided into a number of main areas:

 

CAMPSITES

General camping and boutique camping are accessed via the same route. Each field has a dedicated entrance along with the following amenities:

– Fresh water points

– Showers (boutique and public camping)

– Toilets (boutique and public camping)

– Food Vendors  (boutique and public camping)

– Fresh water points (boutique and public camping)

– General Store (public camping only)

– Phone Charging & Lockers (public camping only)

– First aid (public camping only)

– Welfare (public camping only)

 

THE FOREST

The Forest is home to hand selected boutique stalls selling festival wear and accessories, the Treehouse and Walled Garden stages are located off the hardstanding path that runs through the Forest. Areas of the Forest include:

–  Clothing & Accessories Stalls

–  Treehouse (stage)

–  Walled Garden (stage)

–  Bars

 

BOXFORD

Boxford is the central area of the site that is well serviced by food traders, bars and stages. The access is good via relatively flat hard standing tracks. Areas of Boxford include:

– Food Vendors

– The Barn (stage)

– Captain’s Cabeza (stage)

– Bars

– Toilets

– First aid

– Welfare

– Fresh water points

 

THE LAWN

The main central area of the site, a gently sloping lawned area leading to the lake and Lakeside areas. Areas of the Lawn include:

– Lawn (stage)

– Trigon (stage)

– Merch stall

– Bars

– Toilets

– Fresh water points

 

LAKESIDE

The Lakeside is accessed via two footbridges from The Lawn area and houses a number of bars, stages and food vendors. The walkways through the area are predominantly through woodland so please be prepared for uneven surfaces. Areas of the Lakeside include:

– Ricky’s Disco (stage)

– The Curve (stage)

– Food Vendors

– Bars

– Toilets

– Fresh water points

 

LIVE-IN VEHICLES

Unfortunately, due to site restrictions, we will not be able to accommodate campervans or live-in vehicles at Gottwood. There will be no vehicles permitted past the main gate.

 

ACCESSIBLE PARKING

If you require parking close to the festival entrance, please make the car parking staff aware upon arrival to the festival – we have spaces reserved.

 

ACCESSIBLE TOILETS

There are multiple accessible toilets located around the festival site, including at the Main Entrance, in the Barn, and next to Welfare in the Main Campsite. If you need help locating the accessible facilities, please speak to one of our stewards or security who will be able to assist you.

 

ASSISTANCE DOGS

We welcome assistance dogs onto the site if pre-arranged, please ensure to inform us either via email or through our Access Requirement Form. There will be an area provided for toileting and drinking.

 

STROBE LIGHTING

Due to the nature of the artists it is likely that strobe lighting will be used throughout the performances. There will not be a warning immediately before a period of strobe lighting.

 

MEDICAL & WELFARE

There will be a First Aid and Welfare tent located in the General campsite (24hrs) as well as Boxford (during arena opening hours only). There will also be Medics and First Aiders on patrol around the event. Please let us know in advance if you will be wishing to store medication either via email or through our Access Requirement Form so we can make the appropriate arrangements.

 

FURTHER HELP

If you would like more information on the access facilities at the event please email access@gottwood.co.uk – we aim to respond to all enquiries within 5 working days.